PLEASE NOTE: These questions and answers apply only to mobile phone orders which have been processed and despatched directly by MobileShop.com Ltd. This excludes orders which have processed and despatched by Vanilla Mobile on behalf of MobileShop.com Ltd or orders which have been placed via other partner retailers.
Your Question was?
Mobile Phone Network Contact Details
The Answer is
We deal with the connection of your mobile phone to your network or service
provider. Unfortunately after this has been carried out, due to the data protection
act we are unable to access any information about your mobile phone account
or monthly airtime bill.
If you have queires about any of the following, please contact your network
or service provider directly who will be happy to assist you:-
- Details about your monthly bill or payments to your account
- Details of your inclusive minutes and/or texts and tariff enquries
- Changing of personal account details such as address, bank details etc Requesting
international access/roaming to be added to your mobile
T-Mobile 
Virgin Mobile 
